Yes, the safety of your money is our top priority. That’s why neobank safeguard your money in licensed banks until you pay it out so you don’t every have to...

Your neobank Account can serve as your personal primary account.  Once opened, we provides you with a local virtual account with our partner bank, a Tier-1...

neobank offers multi-currency account!  You can choose to buy or sell any currency within the app at any time. It is the most convenient way to manage your...

ATM cash withdraw function only available to neobank physical card account. You can withdraw cash from an ATM machine using your neobank and your Card PIN. ...

Change of email is not allowed. You may change other information from neobank app. 1. Tap "Profile" on the bottom right corner of your home Overv...

neobank can pay at both physical stores and online stores. You can add neobank to Apple Pay / Google Pay to make payment at physical stores. Merchants that...

1. Tap “My Card” on the Overview screen; 2. Tap “Card Number”; 3. Authenticate with your PIN to reveal card number, expiration date and CVC; 4. Copy the ...

Choose your preferred method to add money by going to My Profile > Top-up > then choose either Credit, ATM/ Debit Card, QR Bank transfer or Link to ba...

Payment limit for neobank is decided by yourself.  You can personalise / check your payment limit at “My Cards” within neobank app. More Questions? ...

You can directly remove the neobank from Apple Pay or Google Pay. More Questions? For more information, please contact us here and we will get back t...