The following are some tips for using neobank:

- Never disclose your card information of neobank to others;

- Never record and store the card information in written format or digital format;

- Never add neobank to Digital Wallets which are not possessed by you.

- Contact neobank Customer Care immediately if you notice any suspicious/fraudulent transaction;

- Check your transaction notification, transaction history and statement;

- Take reasonably security measure on protecting your personal information and safeguard your mobile device. You may refer to security measure as stated in neobank Terms & Conditions.



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