Remittance

How do I make a domestic bank transfer?
You can make a domestic bank transfer by following the below steps: 1. Select Send Money 2. Select Bank Account Transfer / PayNow 3. Type in the amount y...
Mon, 14 Feb, 2022 at 4:39 PM
How long will my bank transfer take?
Domestic bank transfer should be instantaneous. If you did not receive the money within 30 mins, please contact our Customer Care immediately. More Q...
Mon, 14 Feb, 2022 at 4:40 PM
How much will my bank transfer cost?
Domestic bank transfer is free of charge More Questions? For more information, please contact us here and we will get back to you as soon as possible.
Mon, 14 Feb, 2022 at 4:40 PM
At what exchange rate will neobank transfer my money to oversea?
You can check the exchange rate we'll use directly in your neobank app.  We'll use the exchange rate at the time you paid for your transfer. ...
Mon, 14 Feb, 2022 at 4:41 PM
Can I transfer foreign currency available in my multi-currency wallet in the neobank out to oversea?
Yes, you may transfer different currency available in your neobank multi-currency wallet to oversea bank account. Simply click on "Currencies" at ...
Mon, 14 Feb, 2022 at 4:41 PM
What are the transfer limits?
It depends on where you're sending to. The limits are different when you transfer money overseas. we'll let you know in the app if you reach the lim...
Mon, 14 Feb, 2022 at 4:41 PM
Why was my transfer rejected?
The recipient bank has rejected your transfer because you've entered the wrong recipient bank details. Please check if these details are correct before ...
Mon, 14 Feb, 2022 at 4:42 PM
Recipient hasn't received the money I sent
Contact us on Customer Care immediately and provide us the Transaction ID found on your transfer receipt. More Questions? For more information, pleas...
Mon, 14 Feb, 2022 at 4:42 PM
I've sent the wrong amount
We process your transfer instantly after you've paid for it. So we can't always stop the transfer or make a refund because the money is already on i...
Mon, 14 Feb, 2022 at 4:42 PM